Introduction
Michael Charette Land Surveying, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out contact or quote request forms
- Communicate with us via email or phone
- Request information about our services
This information may include:
- Name
- Email address
- Phone number
- Property address
- Project details and requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website
- Date and time of visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about cookies, please see our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process and fulfill survey service requests
- Communicate with you about our services
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
Who Has Access to Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as form processing and email delivery.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Third-Party Services
Our website uses the following third-party services:
- FormSubmit: Used for processing contact form submissions. FormSubmit has its own privacy policy governing how they handle submitted data.
- Google Maps: Used to display our business location. Google's privacy policy applies to data collected through Google Maps.
These third parties have their own privacy policies, and we encourage you to review them.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related information is retained according to professional standards and legal requirements for survey documentation.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to processing
- Data portability
- Withdrawal of consent
How to Delete Your Data
To request deletion of your personal information, please contact us at:
- Email: info@michael-charette-land-surveying-inc.com
- Phone: +1 (329) 210-7175
- Address: 622 W. Iris Drive, Nashville, TN 37204
We will process your request within 30 days of receipt. Please note that some information may be retained as required by law or for legitimate business purposes.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Michael Charette Land Surveying, Inc.
622 W. Iris Drive
Nashville, TN 37204
Phone: +1 (329) 210-7175
Email: info@michael-charette-land-surveying-inc.com